Counterfeit Notice

Thank you very much for your accessing to our homepage.
ZOJIRUSHI has learned that products falsely claiming to be made by ZOJIRUSHI or with imitation ZOJIRUSHI labels are currently being distributed in many areas around the world.

Counterfeit products fall short of our quality standards, and could possibly cause serious safety issues.

Please be advised that we are not responsible for any malfunction or damages that may occur as a result of the use of counterfeit products.

To avoid purchasing a counterfeit product by mistake, please select our official sales shops* when purchasing our products.

In cases where the manufacturing and distribution of counterfeit products is revealed, we will consider legal measures etc. to take strict action against the offending companies in order to deal with counterfeits.

We kindly request our customers to be alert to this issue as well.

Your understanding would be highly appreciated.

*Our contact information by area is available below.